INITIATIVE TERMS & CONDITIONS

Terms and Conditions
Champion System NZ
40/1 Kingcraft Drive Prebbleton
CHRISTCHURCH
Pricing:
While we shall endeavor to keep pricing current at all times, pricing may be subject to change without notice.
Payment and Service Terms:
We don't charge for artwork! - It is all part of our service. What we do require before we can get started is a deposit which is just $250.00. Payment of the deposit will unlock your account so you can begin artwork. The total amount of the deposit will be debited from the final balance of your order. It is also important to understand that if we design you your kit and you then decide not to proceed we will not refund your initial deposit.
50% deposit is required for all custom orders. Deposit may be prepaid with a VISA, MasterCard, or direct deposit or Cheque to CSNZ Ltd.   Design and/or production will not begin until deposit has been received. Final balance is due prior to shipment of goods. Goods will not be shipped until final balance is received.
Payments by Credit Card
Credit card surcharges of 3.0% for Visa and MasterCard, 3% for American Express and Diner’s Club will apply when paying by credit card. You authorize us to charge all fees incurred by you in relation to the services provided to the credit card designated by you. If payment is not received from the card issuer or its agents for any reason, you agree to pay us all amounts due immediately on demand.
Cancellations:
Customers that refuse or cancel orders after CSNZ Ltd has received the deposit will forfeit the 50% deposit and will be billed for the 50% balance.  All goods will remain the property of Champion System Australia Pty Ltd until paid in full.
 
Once artwork has begun, any deposit paid will not be refunded.
System Security:
1.1              You agree that you will not, and will not allow any other person to violate or attempt to violate any aspect of the security of Our Website.
1.2              You may not use any software tool for the purpose of extracting data from our website.
1.3              You understand that any such violation is unlawful in many jurisdictions and that any contravention of law may result in criminal prosecution.
Indemnity:
 
You agree to indemnify us against any claim or demand, including reasonable lawyers’ fees, made by any third party due to or arising in any way out of your use of Our Web Site, your posting any Material, or the infringement by you, or by any other person using your computer, of any intellectual property or other right of any person.
 
Privacy and Security
Customer Information Policy:
Champ-sys.com collects customer information in an effort to improve our customers' shopping experience. Champ-sys.com recognizes that it must maintain and use customer information responsibly. We may use customer information for marketing and promotional purposes. We do not sell or give online customer information to any outside company or third party. Protecting your order information is a priority. Champion-sys.com makes every effort to protect your online order information by using Secure Sockets Layer (SSL) technology.
Your Credit Card is Safe:
Your credit card number cannot be read by a third party while in transit and will remain private and completely protected. Champ-sys.com uses the most advanced and highest level of online security available today (512-bit encryption). Our Commerce Server uses Secure Sockets Layer (SSL), which encrypts or codes all the data you enter so you can relax and feel completely secure with your order.
Disclosure Statement - Use of Cookies:
The Champ-sys.com web site utilizes cookies to provide our site visitors the most enjoyable experience possible. We do not collect personal information without a visitor’s knowledge nor do we re-sell or distribute any site visitor’s data.
At Champion System we stand behind our products. Please refer to the Guarantee page of this website. Champion System NZ Ltd will be referred to as CSNZ Ltd There are, however, also some obligations on you that you should be aware of:
All orders for the sale of goods are accepted according to the terms and conditions below, and CSNZ Ltd will supply the goods to you on these terms and conditions. By ordering an item from Champion System, you expressly agree to these terms and conditions. CSNZ Ltd may amend these terms and conditions at any time, and any such amendment will be effective immediately. Your rights as a consumer under the Consumer Guarantees Act are not affected by these terms and conditions.
Warranty:
Your Champion System garment comes with a one year manufacturing defect warranty. CSNZ Ltd reserve the right to repair the garment, or if garment cannot be repaired remake the garment. Refunds will not be given. CSNZ reserves the right to reject a warranty claim if the garment was not used as intended or correct care of the garment was not taken. If you have a warranty issue please contact us immediately for review.
Acceptance:
Client understands the possibility of error. CSNZ Ltd is not responsible for replacement or refund. All sales are final.
Ownership:
All artwork remains the sole property of CSNZ Ltd, and CSNZ Ltd reserves the right to resell all uniform designs.
 
Delivery:
All custom orders are accepted on a first-come-first-serve-basis.  Please place your order early.  Your delivery date will depend on when we receive your final order and approval of your proofs has been completed.  Delivery is subject to the current production schedule and unless a specific date has been agreed upon in writing, delivery may be postponed. Completed orders will be shipped after customers balance is paid in full.
 
Delivery Delays:
CSNZ Ltd  use Fed Ex to freight your order. We have no control over Fed Ex or their ability to deliver in a timely manner. Once your order has left our factory we can no longer control the delivery date and delays may be experienced by Fed Ex. CSNZ Ltd are not responsible for lost damaged or delayed orders.
 
Changes:
Once the artwork has been approved no design or order changes will be accepted.  Once your order has been placed and confirmed, any additions, changes or any other alterations to the order will be accepted at the discretion of CSNZ Ltd.
 
Samples:
Samples are available for sizing purposes.  Samples are sent with a credit card deposit and it is the customer’s responsibility to ensure the samples are returned in good condition.  Samples not returned during your order time frame will be presumed purchased and the appropriate cost will be billed to you. Samples returned either used or damaged will be billed to you.
 
Logo Placement:
The manufacturer’s logo will appear on all custom garments.
Champion System Guarantee:
If for any reason you are not happy with your purchase us, contact us and we can discuss any issues you may have.
 
Custom Clothing is a complex process; there are a number of steps that you and Champion System need to go through in order to get your Custom Clothing order to you. Unfortunately in rare occasions mistakes can be made. If you receive something that you did not approve, have a colour or print problem or a manufacturing issue, contact us immediately. If we have made an error in your order, we will remake or repair your order as soon as possible.
 
If, however, you have ordered the incorrect items or sizes or approved a design that is incorrect or any other issue not within the control of Champion System, we cannot take responsibility for that, however, we will work with you to come up with a solution to help you get on the road as soon as we can.
 
Disclaimers:
 
We or our Content suppliers may make improvements or changes to Our Website, the Content, or to any of the Services, at any time and without advance notice.
 
You are advised that Content may include technical inaccuracies or typographical errors. This is inevitable in any large website. We would be grateful if you bring to our immediate attention, any that you find.
 
We give no warranty and make no representation, express or implied, as to:
 
The adequacy or appropriateness of the Services for your purpose;
The truth of any Content on Our Website published by someone other than us;
Any implied warranty or condition as to merchantability or fitness of the Services for a purpose other than that for which the Services are commonly used;
Compatibility of Our Website with your equipment, software or telecommunications connection.
 
We are not liable in any circumstances for special, indirect or consequential loss or any damages whatsoever resulting from loss of use, loss of data or loss of revenues or profits, whether in an action of contract, negligence or otherwise, arising out of or in connection with your use of Our Website or the purchase of Services.
 
In any event, including the event that any term or condition or obligation on our part (“Implied Term”) is implied into these conditions by law, then our liability is limited to the maximum extent permitted by law, to the value of the goods or services you have purchased.
 
The above two sub paragraphs do not apply to a claim for personal injury.
 
Below are the Terms and Conditions associated with the 2018 Champion System Initiatives. If you need further clarification, please contact us:
These commitments are effective on orders that shipped from August 1, 2018.
Lifetime Quality Commitment:  This commitment is available on orders shipping from August 1, 2018. All orders prior to this date will still be covered under the original Champion System 12 month warranty procedure. After this date, any items with a manufacturing defect will be covered with a lifetime warranty.  Lifetime is defined as 5years.

Your Champion System garment comes with a lifetime manufacturing defect warranty. Champion System Limited reserve the right to repair the garment, or if garment cannot be repaired remake the garment. Refunds will not be given. Champion System Limited reserves the right to reject a warranty claim if the garment was not used as intended or correct care of the garment was not taken.
Quality of workmanship and fabrics/materials used will be warranted at the discretion of Champion System Limited.
This policy does not include damage or problems caused by incorrect use or care of the garment.
This policy does not include damage/problems caused by general wear and tear.
Crash Replacement Commitment: To be covered by free crash replacement, you will need to be racing in a race (with a number on your back), produce photographic evidence,  and return crashed garments to the Champion System Head Office before the crash replacement kit is produced. 
Delivery Commitment: Any delivery within 4 weeks does not qualify for Delivery Commitment, including CS Express deliveries. Any delay due to FedEx or a third party will not qualify for the Delivery Commitment. The Delivery Commitment date will be the date provided and confirmed to you by a Champion System Representative.

CS Express Delivery: Champion System Express Delivery will be determined by your Champion System Representative. CS Express orders are not covered under the Delivery Commitment.
Fitness Flexibility: The Fitness Flexibility Commitment is limited to one garment per person. You must prove the reduction in size via photographic evidence (before and after photos) to your Champion System Representative.